Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with an offshore sportsbook we cover? This page tells you how to reach the Offshore Gambling team and what we can (and can't) help with.
How to Reach Offshore Gambling
The best way to contact us is by email. Send your message to [email protected] and include as much detail as you can — which page or review you're referring to, and what you'd like us to look at. We read every message that comes in and try to respond within a couple of business days, though busier periods can mean a slightly longer wait.
What We Can Help With
Offshore Gambling is an independent research and comparison site. We review and rank offshore sportsbooks such as Lucky Rebel, Bovada, BetOnline, BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie and ApuestaHoy on factors like odds, market coverage, bonus terms, payout speed and banking options. We're happy to hear from readers about:
- Corrections — a bonus figure, rollover term, or licensing detail that looks out of date
- Feedback on your own experience opening an account, depositing, or withdrawing at a sportsbook we've reviewed
- General questions about how our team and site work
- Suggestions for what to cover next
What We Can't Help With
It's worth being clear about the limits of what a comparison site can do, since some enquiries are better directed elsewhere:
- Account issues, deposits or withdrawals: we don't operate any sportsbook and can't access, action or dispute anything on your account. Those requests have to go through the sportsbook's own customer support.
- Legal advice: offshore sportsbooks are licensed outside the US — often in jurisdictions like Curaçao, Panama or Costa Rica — and are not regulated by any US state. Whether it's lawful for you to use one depends on where you live and can change. We can't tell you what's legal in your state; for anything definitive, speak to a qualified legal professional.
- Tax questions: any winnings from betting may carry tax obligations. We're not accountants, so please consult a qualified tax professional rather than relying on general commentary here.
- Guaranteed outcomes: we can't advise on individual bets, and nobody can guarantee a win. Treat anything you read on this site as research, not a promise of profit.
Reporting a Problem With an Offshore Sportsbook
If a sportsbook has delayed a payout, changed terms without notice, or behaved in a way you think other readers should know about, we want to hear about it — this kind of feedback directly informs how we score reliability and trustworthiness. Bear in mind that because these operators sit outside US regulation, there's no state-backed dispute process or player protection fund to fall back on if a payout is refused or delayed; we can factor your report into our reviews, but we can't intervene on your behalf or force a resolution.
Before You Get in Touch, a Few Things to Know
A quick note on how we operate, so your enquiry lands in the right place:
- Offshore Gambling may earn a commission when readers sign up through links on this site. This never affects how sportsbooks are ranked or reviewed.
- Our reviews are aimed at adults aged 21 and over. This site is not intended for, and does not target, anyone under the legal betting age in their state.
- If gambling is causing you stress, financial strain, or feels out of your control, please see our responsible gambling page or call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sportsbooks often have lighter self-exclusion and account-limit tools than regulated US operators, so it's worth setting your own boundaries before you deposit.
- For details on how we use the information you send us, see our terms and conditions.
Response Times
Most emails get a reply within 48 hours. If your message involves a correction to published odds, bonus terms, or licensing information, we'll verify it against current sources before making any change — we don't update a review on the strength of a single unverified claim.